Twitter is open for (small) business

Since it was announced in April 2010, Twitter’s efforts to, in that phrase of modern parlance, “monetise the site” have grown apace.
However, next month will see the roll out of the self-service ad platform which they have been testing using 10,000 small and midsize businesses which should considerably broaden their revenue streams. Industry research firm E-marketer are estimating Twitter’s revenues will grow by 86% to $260 million by the end of 2012.

The question remains though, how do Twitter’s users react to promoted tweets appearing in their feeds?

While Twitter has been quiet about its advertising performance, gaming company EA have seen engagement rates as high as 11% for their promoted tweets.

Market research firm Lab42 surveyed Twitter users asking about their brand engagement and while an understandably small 46% said that following brands was a reason they use the site, only 10.6% said they don’t follow any brands. And while 21% found the promoted tweets annoying, 42% have gotten a discount and 41% found out about new brands through a promoted tweet.

The ad platform will use a bidding model similar to Google’s Adwords, placing it in competition with Google and Facebook’s self-service advertising platforms.

Twitter CEO Dick Costolo’s explained it as follows:
“As is the case for any of Twitter’s 3,000 advertisers, small businesses can set bids for promoted accounts on a cost-per-follower basis and for promoted tweets on a cost-per-engagement basis/ In the latter case they pay only when users actively engage with the tweet (by retweeting, for instance.) While national brands might be bidding on keywords or hashtags associated with major events like the Oscars, which makes bidding competitive and expensive, small businesses would be more likely to bid on highly specific terms and to localize their bid.”

Twitter are already accepting sign ups even though the system isn’t live yet.

Further reading:
How Social Media Users Engage with Marketers on Twitter

UK Promoted Trends See Engagement Rates As High As 11%

Twitter 2012: Bigger and More Ads

Twitter To Try Out SMB Self Serve Ads


P&G’s New Marketing Strategy

So let me get this straight. P&G are cutting the marketing dept (see link below) that was responsible for one of the best ads EVER that advertises probably the worst product on the globe (unless you’re an old bloke caught in a 1970s time warp). Who do they think is responsible for the campaign? Does this not highlight that people outside the involvement of ads don’t understand the creative process?

P&G are claiming that ‘it’s free to advertise on Facebook’, but far as I remember, ads on Facebook aren’t free (but that’s a media issue not a creative one). I’d love to know how their $22 billion breaks down as far as media spend vs creative is concerned. True, digital is a very important media, but no different from press, TV, outdoor or direct mail, in as much as if the message you are saying has no interest to the public, you are wasting your money.

At the end of the day, products need to be different from each other (even though they are the same). What makes one shampoo different from the other – it’s public image that’s what.

I’m on a horse.

Now, that’s better!

Read more: P&G To Lay Off 1,600 After Discovering It’s Free To Advertise On Facebook


We’re on a roll!

Dialogue are delighted to announce that leading paint supplier Dulux Paints Irl, have appointed us to develop an exciting RM programme – designed to reward stockists and their trade customers for their loyalty.

We’re looking forward to rolling out the programme and encouraging customers in a race to the top of the ladder! We’ll say no more for the mo…


Cleese does it with ease for AA Ireland

Dialogue’s radio commercials to introduce AA Ireland’s new Home Emergency Response Service hit the air this week.

Featuring the one-and-only John Cleese, they’re part of an integrated campaign which also includes direct mail and banner advertising.

Not surprisingly, John graced the recording session with the effortless professionalism, timing and attention to detail that’s kept him a worldwide star for over 40 years.

Nearer to home (in every sense), Home Emergency Response is the new service which offers the same level of reassurance and protection to homeowners that AA’s motorist members have always enjoyed. If you want to take the stress out of burst pipes and broken glass, sign up!

NOTE: no parrots were harmed in the making of these commercials.


Amdocs’ new brand vision launches

Six months of intense activity paid off on 1 February as telecoms software giant Amdocs launched its new brand promise ‘Embrace Challenge, Experience Success‘.

After being appointed last June, Dialogue developed this new positioning for Amdocs in time for the company’s 30th anniversary celebrations.

The new positioning emerged following a process of deep engagement with company senior management, staff and customers. This required a number of trips from Dublin to the company’s offices worldwide. In addition, the corporate positionings of key competitors including Oracle, Accenture and Huawei were analysed in order to clearly differentiate Amdocs.

Worldwide impact

The new positioning has resulted in a complete overhaul of the company’s website and will be reflected in Amdocs’ ATL and BTL advertising plus all digital communications including banner advertising, social media and email marketing. It will also be used to motivate the company’s 19,000 staff and worldwide customers alike to continue Amdocs’ 30 year record of industry leadership.


The brand promise has already encouraged one staff member to succeed in a personal challenge. Raz Froilich, Amdocs’ Head of Operations in Europe, braved temperatures of -40 degrees Celsius and 60 kilometre per hour winds to climb Mount Aconcagua, the highest peak in the Americas.

Thinking big

Amdocs is a global company with revenue of approximately $3.2 billion in 2011. Amdocs has over 19,000 employees and serves customers in more than 60 countries worldwide. For more information, visit Amdocs at www.amdocs.com